General FAQ

How Do I Unlock a User's Account?
Overview Too many failed attempts to sign in to LaborChart will result in a locked account, rendering the user unable to sign in. In this situation, one ...
Thu, 3 Dec, 2020 at 12:36 PM
Why Are Inactive People Showing on Boards Without Assignments?
Overview LaborChart does not automatically end Assignments if a person's status is changed to Inactive. Assignments must be ended or deleted prior t...
Thu, 3 Dec, 2020 at 12:49 PM
Where Can I Find My Company's SMS Number?
Overview This article will show you where to find your company's SMS phone number and other information. Getting Started You can find your com...
Thu, 3 Dec, 2020 at 2:00 PM
How Can I Print QR Codes?
Overview QR Codes can be helpful because they allow you to quickly access details for specific Projects and People. This article will walk you through ut...
Mon, 7 Dec, 2020 at 10:13 AM
How Do I Remove a Default Recipient From an Assignment Alert?
Overview A Default Recipient is someone who has been added to receive a notification every time an Assignment Alert is sent out for a particular Project....
Mon, 7 Dec, 2020 at 10:46 AM
How to Resend a User's Email Invitation
Overview Sometimes emails can get lost or accidentally deleted and you may need to resend one of your Users their Invitation Email. This article will show...
Mon, 7 Dec, 2020 at 11:11 AM
Can I Move the Chat Icon?
Overview You may run into the situation where the floating Chat Icon on the Boards Page is covering the Expand or Collapse button for a Project category ...
Mon, 7 Dec, 2020 at 1:07 PM
Can a Deleted Workforce Request be Recovered?
Overview You do have the option to delete several pieces of information in LaborChart. However, once a Request has been deleted it is not possible to rec...
Mon, 7 Dec, 2020 at 2:04 PM
How Do I Revoke a User's Access to LaborChart?
Overview There may be a point in time where you need to revoke a User's ability to access LaborChart. This is possible and this article will show yo...
Mon, 7 Dec, 2020 at 2:26 PM
How Do I Delete or Deactivate a Project?
Overview At times, you may need to Delete or Deactivate a Project in your LaborChart platform. This article will walk you through how to do so. Getti...
Mon, 14 Dec, 2020 at 11:55 AM