Overview


When sending a message to more than one recipient, you have the option to send it as a Group Message, or as Individual Messages. This article will review both message types, and the differences between the two. This will allow you to be able to determine which type best suits your needs.


Individual Messages


With multiple recipients on a message, selecting Individual Messages will send the message to each recipient separately; however, the recipients will not see that the message was sent to multiple people. Each recipient will only see who sent the message, and their response will be sent ONLY to the sender of the original message.

To send Individual Messages to multiple recipients:

  • Proceed to the Messages page and select the NEW button to create a message
  • Add all of your desired recipients, then select Individual Message


New Message


Group Messages


With Group Messages selected, each recipient will see everyone that the message was sent to. In Addition, when any recipient responds, every recipient in the group will receive the response in a message chain. Group Messages are ideally used for discussions between a number of people.

To send Group Messages to multiple recipients:

  • Proceed to the Messages page and select the NEW button to create a message
  • Add all of your desired recipients, then select Group Message


Group message


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